Process

How we work

Clear contracts, documented delivery and transparent invoicing for every engagement.

Working with us

From first call to archived documents

Start the conversation
Step 1

Discovery call

We learn your trading process, systems, data sources and goals.

Step 2

Client verification

We verify company registration, directors and sanctions status — and share our company documents with you.

Step 3

Contract

Statement of work for IT projects, or a service agreement for subscriptions and business support, plus a data-processing agreement.

Step 4

Delivery

Milestones, demos and acceptance certificates for projects; monthly service and activity reports for ongoing work.

Step 5

Invoicing & payment

Invoices reference the SoW or agreement and the period or milestone; payment by bank transfer between business accounts.

Step 6

Reporting & archive

Reports, timesheets and acceptance documents are archived and available to both parties and auditors.

Invoicing

What each type of invoice covers

How invoices are described and supported for each service line.

Business lineWhat the invoice describesBilling basisSupporting documents
Trade Technology
SIC 62090
IT services — development / subscription / support per SoW no. …Milestone or monthlySoW, acceptance certificate, timesheets or usage report
Business Support
SIC 82990
Business support services for period … per service agreementMonthly or per taskService agreement, task log, monthly activity report
Principles

Our invoicing and payment rules

  • Every invoice refers to a signed statement of work or service agreement
  • Invoice descriptions state the service, scope and period or milestone
  • Acceptance certificates, timesheets or activity reports are kept for every invoice
  • Payments are made only by bank transfer to and from the contracting parties’ business accounts
  • No cash transactions and no payments to or from third parties that are not party to the contract
  • VAT is applied according to place-of-supply rules (reverse charge for B2B services where applicable)
Commercial models

How engagements are priced

Fixed price

Defined scope, milestone payments on acceptance.

Subscription

Monthly fee for hosted bots, data pipelines and dashboards.

Time & materials

Hourly or daily rates with timesheets, monthly in arrears.

Retainer

Business support for an agreed scope per month.

Need our company documents?

We provide registration documents, VAT details and bank confirmation to verified clients.