How we work
Clear contracts, documented delivery and transparent invoicing for every engagement.
From first call to archived documents
Discovery call
We learn your trading process, systems, data sources and goals.
Client verification
We verify company registration, directors and sanctions status — and share our company documents with you.
Contract
Statement of work for IT projects, or a service agreement for subscriptions and business support, plus a data-processing agreement.
Delivery
Milestones, demos and acceptance certificates for projects; monthly service and activity reports for ongoing work.
Invoicing & payment
Invoices reference the SoW or agreement and the period or milestone; payment by bank transfer between business accounts.
Reporting & archive
Reports, timesheets and acceptance documents are archived and available to both parties and auditors.
What each type of invoice covers
How invoices are described and supported for each service line.
| Business line | What the invoice describes | Billing basis | Supporting documents |
|---|---|---|---|
| Trade Technology SIC 62090 | IT services — development / subscription / support per SoW no. … | Milestone or monthly | SoW, acceptance certificate, timesheets or usage report |
| Business Support SIC 82990 | Business support services for period … per service agreement | Monthly or per task | Service agreement, task log, monthly activity report |
Our invoicing and payment rules
- Every invoice refers to a signed statement of work or service agreement
- Invoice descriptions state the service, scope and period or milestone
- Acceptance certificates, timesheets or activity reports are kept for every invoice
- Payments are made only by bank transfer to and from the contracting parties’ business accounts
- No cash transactions and no payments to or from third parties that are not party to the contract
- VAT is applied according to place-of-supply rules (reverse charge for B2B services where applicable)
How engagements are priced
Fixed price
Defined scope, milestone payments on acceptance.
Subscription
Monthly fee for hosted bots, data pipelines and dashboards.
Time & materials
Hourly or daily rates with timesheets, monthly in arrears.
Retainer
Business support for an agreed scope per month.
Need our company documents?
We provide registration documents, VAT details and bank confirmation to verified clients.