Business Support Services
Trading generates paperwork. We take on the administrative workload around orders, documents and registrations so our clients’ teams can focus on selling.
What this line covers
Trade documentation
Preparing pro-formas, packing lists, certificates of origin requests and shipping documents from client data.
Order administration
Entering and tracking orders, reconciling deliveries with invoices, chasing missing documents.
Counterparty onboarding
Collecting and checking company documents from new suppliers and customers (KYC packs).
EPR & WEEE registrations
Coordinating producer registrations and reporting with compliance schemes in EU countries.
Marketplace account operations
Listing administration, order and return handling on B2B and B2C marketplaces.
Commercial correspondence
Supplier communication, translation of commercial documents and follow-ups in English and other languages.
How it is charged
Monthly retainer for an agreed scope, or a fee per task or per document set, under a service agreement.
What supports each invoice
- Service agreement with scope
- Task log or ticket history
- Monthly activity report
- Copies of prepared documents
- Service invoice for the period
Common questions
Can you work inside our systems?
Yes — in your ERP, marketplace accounts or shared drives with individual user access, which you can revoke at any time.
Do you file registrations in our name?
We prepare and submit registrations through the relevant compliance scheme or authority on your behalf, based on a written authorisation.
How we can also help
Interested in business support services?
Share your requirements — we’ll reply with a proposal within one business day.